- Added "Twist" in New GraphHopper Route-Optimization
ServiceDesk Update - 4.8.154
· 2 min read
ServiceDesk Update - 4-8-152
· 3 min read
- New Feature for Coping with COVID-19 Crisis
ServiceDesk Update - 4.8.150
· 2 min read
- Hyper-Intelligent Routing-Sequence Optimization, GraphHopper Integration Stage-1
- Improved Address Verification
ServiceDesk Update - 4.8.147
· 10 min read
- Big, Big, Big News: Second Generation of SD-CyberOffice
- Even Bigger News: Second Generation Reputation Management
- Second Generation Expanded Communication Modes
- Second-Generation Online Triage (and 2nd-Gen Future-Sched Viewer Too)
- Second-Generation My.Rossware
ServiceDesk Update - 4.8.140
· 2 min read
- 84% Reduction in Price of Telephone Number Validation
- Another Item Added to ModelNumber Lookup Options
ServiceDesk Update - 4.8.139
· 3 min read
- Special Treatment of Labor Amount as Connected to Specific Client When Calculating Technician Commissions
- Two New Features in SD-Dealer
SD-Mobile Update - 2.1.17
· 5 min read
- Upgraded Triage/Diagnostic/Lookup magic on MPH-Diagnostics
- Model-Number Auto-FIll
- POS-Insertions May Now be Used In Mobile
- Pseudo-Appointment-Specific PVR-Enforcement
ServiceDesk Update - 4.8.115
· 3 min read
- PartsPick Interface, Sequence by HoldLoc/BinLoc
- Another Enhancement in MPH-Diagnostics
ServiceDesk Update - 4.8.105
· 8 min read
- Steroids on Steroids: Second-Generation MPH-Diagnostics-Assisted Triage
- New Log File Maintains History of PartsProcess Movements
- A New Animal: Spec-Tag Parts Labels
- Inventory BinLoc Listings for other than "OF" and the Standard Truck Plan
- Sell-For-Price Management Added to the "Receive-Shipment" Venue
ServiceDesk Update - 4-8-94
· 4 min read
- New "Receive Shipment" Venue: Checking in S/O Parts on Steroids!
ServiceDesk Update - 4.8.85
· 7 min read
- MAGIC! Triage Meets "Big Data"
SD-Mobile Update - 1.4.116
· 6 min read
- On-Demand Next-Visit Robo-Calling
- Option to Auto-Email Techs a Preview/Backup of their Dispatches
- Omit-PartNumbers Option now Available when Formulating Tickets
- New Default-Option Controls within MobileLink